10 Reasons Why to Choose Real Strata
Low fees are important to everyone. At Strata United we believe we offer some of the lowest fees within the industry. Contact us and compare our fees with what you are paying now. You will be glad you did!
Fast Response Time
One of the main reasons for appointing a strata manager is to get the important things prioritised and completed. It’s no good having a manager if it takes forever to get anything done. At Real Strata we make sure we deal with your requests FAST!
It's no good having a manager you can’t talk to. At Real Strata there is no message bank or voice mail to hide behind. When you call us you will get to talk to people not machines.
After Hours Emergency Services
As we all know, emergencies can happen at the most inconvenient times, especially after hours. At Real Strata if you have a problem after hours there is always someone available to take the call from our office, not just a tradesman's message service
Flexible Payment Options
Everyone has different needs in a strata building, so at Real Strata we offer a range of payment options that will suit everyone. Payments can be made in person at any Post Office, by telephone or over the internet, using Bpay, cheque or credit card.
It’s one thing to have low fees, but in a strata situation they also need to be predictable. When you are running on a fixed budget you need to be able to confidently predict what your fees will be, otherwise the chance of special levies is increased. By having no "hidden" charges our fees are easy for you to predict and it will never exceed the cap.
Real Strata is a company that has grown its customer base on the personal service we offer our customers.
Easy to Read Reports
We have designed our reports to be as easy to read as possible, so that non-technical people can understand where the money is being spent, whilst every owner has access to all reports through our online portal 24/7.
No Long Term Contracts
At Real Strata we work to keep our clients happy so they want to stay with us, so we have no need to lock you in to long contracts like some manage. We offer contract as short as 1 year and we'll always provide you with an opportunity to performance review.
Help is the most important service for any strata manager. At Real Strata that's exactly what we are here to do, HELP you with any problem you may have with your property, whether it’s big or small we will be there to cater for your needs. We believe we offer some of the lowest fees within the industry. Contact us and compare our fees with what you are paying now. You will be glad you did